Get In Touch
Whether it's a question about sizing, a custom order, or just a hello — we're a real team in Ilorin and we reply to every message personally.
Response Time
Within 24 hours on weekdays
Based In
Ilorin, Kwara State · Nigeria
@fawoye_
Reach Us
Pick the channel that works best for you. WhatsApp is fastest for orders — email is great for everything else.
General Enquiries
hello@fawoye.com
Questions about our brand, stockists, or press
Orders & Support
support@fawoye.com
Order status, returns, sizing help
Phone
08059007224
Mon – Fri, 9am – 6pm WAT
@fawoye_
DMs welcome for quick questions
Send us a message
We read every message and reply within one business day.
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Thank you for reaching out. We'll get back to you within one business day — usually sooner.
Quick Answers
Can't find what you're looking for? Send us a message above and we'll sort it out.
Yes. We ship to the UK and other international destinations. Delivery times and costs vary by location — reach out via WhatsApp or email for a shipping quote to your country. We price in both NGN and GBP for your convenience.
Our shoes are true to standard UK sizing. If you're between sizes, we recommend going up. You can also send us your foot length in centimetres and we'll recommend the right size personally. Just message us on WhatsApp — it's the fastest route.
Absolutely. We take a limited number of custom commissions each month. Custom orders typically take 2–3 weeks from confirmation. Send us your ideas — colour, material, occasion — and we'll tell you what's possible.
We accept exchanges within 14 days of delivery if the shoes are unworn and in original packaging. Because our shoes are handcrafted, we handle each case personally. Contact support@fawoye.com with your order details and we'll make it right.
Orders within Nigeria typically arrive in 2–5 business days. Lagos and Abuja are usually faster. We offer free delivery on all domestic orders. You'll receive a tracking update once your order is dispatched.
Every pair. FAWOYE was founded in Ilorin in 2019 by Dami Fawoye, and every shoe is still made by hand in our Ilorin workshop. We don't outsource production. That's why the quality is what it is.
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